Emergency Calling Notice

HeyCall browser calling is not a replacement for emergency services. Do not use HeyCall to call police, fire, ambulance, rescue, crisis, public safety, or other emergency numbers.

In an emergency, use a mobile phone, landline, local emergency service channel, public safety app, or another emergency communication method that is designed and configured for emergency response.

HeyCall is a browser-based international calling app. Browser calling can fail because of internet connectivity, device permissions, browser state, battery, operating system behavior, wallet balance, verification status, destination policy, provider availability, caller ID assignment, network routing, or local telecom limitations.

HeyCall does not currently collect, validate, maintain, or transmit emergency service addresses for standard browser calling. Emergency responders may not receive an accurate location, callback number, account identity, or route information from HeyCall.

You are responsible for having a separate, reliable way to reach emergency services. Do not rely on HeyCall as your only calling method, especially when traveling, working remotely, living abroad, or using devices without cellular service.

If you believe someone is in danger, use local emergency channels immediately instead of HeyCall.

HeyCall should not market or enable emergency calling unless emergency address capture, provider routing, user notices, account controls, jurisdiction-specific requirements, and operational monitoring are implemented.

If HeyCall later offers emergency calling for specific accounts, countries, devices, or plans, that support may be limited and governed by additional notices, registration requirements, fees, restrictions, and user responsibilities.

Workspace owners and admins are responsible for telling their users that HeyCall is not an emergency calling replacement. Teams should maintain separate emergency communication procedures for employees, contractors, customers, and operations.

Questions about this Emergency Calling Notice can be sent to support@heycall.app. Do not use this contact address for emergency assistance.